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HOW TO FILE A COMPLAINT (For New York users only)

File case with ComNet

- Contact us by email support@comnet-telecom.com

- Contact us by a toll-free number 1-800-660-9405

 

File case with DPS

- File your complaint On-line www.dps.ny.gov/complaints

- File your complaint by telephone

      – 1-800-342-3377     Calling from anywhere in the continental United States 

      – 1-800-662-1220     Hearing/speech Imparied:TDD

- File your complaint by faxing it to 518-472-8502

- File your complaint by letter, or in person at the following office locations:

     

New York City

90 Church Street - 4th Floor

New York, NY 10007-2919

 

Albany

Empire State Plaza

Agency Building 3 - 4th Floor

Albany, NY 12223-1350

 

Buffalo

Ellicott Square Building

295 Main Street- 10th Floor, Room 1050

Buffalo, NY 14203

 

Long Island

125 East Bethpage Road

Plainview, NY 11803