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Dialing Instructions Prepaid

Local Access & 800 Numbers

Please click on any city listed on the left side of the page.


If you only have local calling plan and you cannot find the city you need, please call our customer support hotline (1-800-660-9405) or email to support@comnet-telecom.com.

Normal Dial

Each card comes with local access numbers, toll free (800) number and a PIN number. The dialing method is simple as following:

  • Dial Access numbers (higher per minute rate if using 800 Access number)
  • Choose language
  • Enter PIN number
  • Enter your destination number
    North America 1 + area code + phone number + #
    International 011 + country code + area code + phone number + #
  • Press # # to place another call

Pinless Dial

When using the calling card for the first time, you can follow the voice prompts and register your PIN number. Once the registration is done, you do not need to enter the PIN number again when making long distance calls.

Setup

  • Dial Access Number
  • Enter PIN number
  • Enter # 15 # # and the
    system will confirm the
    number

Call

  • Dial Local Access Number
  • Enter your destination
    number

Cancel

  • Dial Local Access Number
  • Enter # 16 # #

Speed Dial

The Speed Dial feature allows you to store frequently dialed numbers and they will automatically be dialled for you. First you create a Speed Dial List of the numbers (maximum 9) that you call frequently and memorize the one digit speed dial code. No need to dial a country code, city code and destination number. Just dial the speed dial code (1 to 9) and the system will dial the number for you.

Setup

  • Dial Local Access Number
  • Enter # 2 # [speed dial code: 1 - 9] # [destination number] #
* Repeat the Steps for setup more [destination numbers] to different [speed dial code].

Override

  • Dial Local Access Number
  • Enter # 2 # [speed dial code] # [new destination number] #

Cancel

  • Dial Local Access Number
  • Enter # 2 # [speed dial code] # #

Call

  • Dial Local Access Number
  • Enter (speed dial code: 1 - 9) and followed by the Pound (#) key

Disclaimer

Buyer of phone card accepts the following terms and conditions:

  • Billing is based on one minute increment. Calls may be rounded to the next subsequent full minute.
  • Advertised minutes are based on one continues call.
  • Minutes, rates, fees and surcharges are subject to change without notice.
  • Rate changes and surcharges may reduce advertised minutes by up to 50% and by more if costs of minutes to ComNet change substantially.
  • Calls from toll free access numbers may be charged up to an additional 3¢ per minute.
  • A surcharge of 99¢ applies for any calls from a public payphone.
  • Calls to international cellular numbers may have higher rates.
  • A disconnection may occur due to the quality of certain cellular or telephone networks beyond our control.
  • Purchaser is responsible for any loss, use or theft of this card.
  • This card may be deactivated without notice if fraud or theft is reasonably suspected.
  • All liabilities are limited to the value of the cards purchased.
  • For expiry after first use, please refer to the product description for details or else the card will expire in two years after purchase.
  • For the First Purchase order, our staff will review the billing information. Once it is confirmed, the pin number will be sent to the registered email address within 24 hours.
  • Please contact Customer Service at 1-800-660-9405 for current pricing & details.