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Terms & Conditions


Welcome to ComNet (USA) LLC ("ComNet"). This site is provided as a service to our customers. By subscribing to the services of, you agree to the following terms and conditions with respect to your account ("Account"). Please review the following basic rules that govern your use of our Site (the "Agreement"). Please note that your use of our Site constitutes your unconditional agreement to follow and be bound by these Terms and Conditions.

The following Document is a contract, legally binding agreement. You must read the entire Terms and Conditions carefully before using or accessing our website or services. By accessing the website and using any of the services offered or provided by ComNet, you confirm your acceptance of, and agree to be bound by, all of the conditions of use set forth in this Agreement. Although you may "bookmark" a particular portion of this Site and thereby bypass this Agreement, your use of this Site still binds you to the Terms. Please DO NOT use this website or services if you do not accept all the terms and conditions stated herein and at other places (including FAQ's and Privacy Policy) on this website.

ComNet reserves the right to update or modify these Terms and Conditions at any time without prior notice. Your use of the following any such change constitutes your unconditional agreement to follow and be bound by the Terms and Conditions as changed. For this reason, we encourage you to review these Terms and Conditions whenever you use this Web site.
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2Copyrights and Trademarks

Unless otherwise noted, all materials, including images, text, illustrations, designs, icons, photographs, programs, video clips and written and other materials that are part of this Site (collectively, the "Contents") are copyrights, trademarks, trade dress and/or other intellectual property owned, controlled or licensed by ComNet, one of its affiliates or by third parties who have licensed their materials to ComNet and are protected by United States of America and international copyright laws. The compilation (meaning the collection, arrangement, and assembly) of all content on this site is the exclusive property of ComNet and is also protected by United States of America and international copyright laws.

© 2014 ComNet (USA) LLC, All Rights Reserved.

ComNet and its suppliers and licensors expressly reserve all intellectual property rights in all text, programs, products, processes, technology, content and other materials which appear on this Web site. Access to this Web site does not confer and shall not be considered as conferring upon anyone any license under any of ComNet or any third party's intellectual property rights.

The and ComNet (USA) LLC names and logos and all related product and service names, design marks and slogans are the trademarks or service marks of ComNet (USA) LLC. All other marks are the property of their respective companies. No trademark or service mark license is granted in connection with the materials contained on this website. Access to this website does not authorize anyone to use any name, logo or mark in any manner.

References on this Web site to any names, marks, products or services of third parties or hypertext links to third party sites or information are provided solely as a convenience to you and do not in any way constitute or imply ComNet's endorsement, sponsorship or recommendation of the third party, information, product or service. ComNet is not responsible for the content of any third party sites and does not make any representations regarding the content or accuracy of material on such sites. If you decide to link to any such third party web sites, you do so entirely at your own risk.
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3Disclaimers and Limitation of Liability

ComNet does not guarantee the continuous, uninterrupted or secure access to the website or any related services. The operation of the website may be interfered with by numerous factors outside the control of ComNet.

Under no circumstances shall ComNet be liable for any damages that result from the use of or inability to use website, including but not limited to reliance on any information obtained from the website or that result from mistakes, interruptions, deletion of e-mails, errors, delays in operation or transmission, or any failure of performance.

ComNet will not be liable for any direct or indirect, incidental, special or consequential damages arising from the use of the website or the purchase of any product.
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4Use of this Site

This Site and all its Contents are intended solely for personal, non-commercial use. You may download or copy the Contents and other downloadable materials displayed on the Site for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the Contents, the Site or any related software. All software used on this site is the property of ComNet (USA) LLC and ComNet Telecom (Canada) Ltd or its suppliers and protected by United States of America and international copyright laws. The content and software on this site may be used only as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the content on this site is strictly prohibited.
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5Site Security

Users are prohibited from violating or attempting to violate the security of the Site, including, without limitation, (a) accessing data not intended for such user or logging onto a server or an account which the user is not authorized to access; (b) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization; (c) attempting to interfere with service to any user, host or network, including, without limitation, via means of submitting a virus to the Site, overloading, "flooding," "spamming," "mailbombing" or "crashing;" (d) sending unsolicited email, including promotions and/or advertising of products or services; or (e) forging any TCP/IP packet header or any part of the header information in any email or newsgroup posting. Violations of system or network security may result in civil or criminal liability. The Company will investigate occurrences that may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of this Site or any activity being conducted on this site. You agree, further, not to use or attempt to use any engine, software, tool, agent or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search this Site other than the search engine and search agents available from Company on this Site and other than generally available third party web browsers (e.g., Netscape Navigator, Microsoft Explorer).
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We have made every effort to display as accurately as possible the colors of our products that appear on the Site. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.
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7Contents of this Site

We strive to maintain the accuracy of contents for each product on the Site. However, due to the industry's fast pace, we can not guarantee that the product descriptions, specifications, pictures, pricing or any other contents on the site is accurate, complete, or current. We assume no liability for costs or damages resulting from the use of these contents. And we reserve the right to change prices, descriptions, specifications, pictures and any other contents on the Site without notice. In the event that a product is listed at an incorrect price due to typographical, photographic, or technical error or error in pricing information received from our suppliers, ComNet (USA) LLC and ComNet Telecom (Canada) Ltd shall have the right to refuse or cancel any orders placed for product listed at the incorrect price.
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8Account Activities

ComNet reserves the right to deactivate, disable and remove any suspicious or fraudulent account with or without notice. You are responsible for providing all accurate account information and preventing unauthorized use of your account and Credit Card account. You are entitled to refunds, reimbursements, credits, and exchanges for any portion of your account balance only at the discretion of ComNet and only if a request for such a reimbursement has been made by you.

ComNet reserves the right in creating or making any changes on all its features with or without notice. Please protect all your account information. ComNet is not responsible for any lost, stolen or unauthorized usage of your account and pin.
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9Password Security

All users are responsible for keeping their own account password confidential, and restricting access to such User's computer. All users agree to accept full responsibility for all activities that occur within their account. Please highly protect your log-in password. Password changing on regular basis is highly recommended.
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10Local Access

The Local access list is all the local access numbers ComNet can provide from each area specified. You must verify with your local phone company whether there are any additional usage charges from where you call. ComNet is not responsible for any charges or fees induced by any company other than ComNet.
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11Rates & Expiry Date

ComNet's rate table is clearly listed on our Web site, and all rates in this table are denominated in U.S. dollars. Rates are variable and are determined by market conditions and/or any other economic factors. Thus, ComNet cannot guarantee that the rates will not change, and ComNet reserves the right to adjust rates in the future. ComNet recommends that customers periodically review the rate table to be informed of any changes.

Every calling card has its own expiry date. After the card is expired, all the unused credit will be forfeited and is non-refundable. All unused calling cards will expire after two years. Please refer to the "Product details" of each card.

Easy Call rechargeable pin will expire if no recharge is made within 179 days and all the unused credit will be forfeited and is non-refundable.

For Easy Pin from our retail agent, each pin/account has its own expiry date set. Unless specified otherwise, the pin/account may expire after one year from the last call made and all the unused credit will be forfeited and is non-refundable.

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ComNet occasionally releases Web-based newsletters for its latest products, services, special deals, and other business-related news. The newsletter service is free and can be subscribed online or by sending a request to our Customer Service. ComNet disclaims all responsibility and liability for the availability, timeliness, security or reliability of the newsletter releases. You may unsubscribe this service at any time by un-checking the check box under 'My Account' webpage or contacting our Customer Service by phone or e-mail.
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13Fair Use Policy

ComNet operates a Fair Use Policy to ensure excessive, inappropriate or unreasonable use by some customers does not affect the quality of the experience or the integrity of the ComNet Network for other customers. If in ComNet’s reasonable opinion your usage is abusive, inappropriate or unreasonable, ComNet reserves the right to request that you stop using the services in this manner and to contact you to discuss a more appropriate product / service for you. In the event of continued abusive, inappropriate or unreasonable use, ComNet reserves the right, without further notice, to remove the service from your account or suspend your account.
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14Bills from your other Long Distance Carriers

ComNet will only charge calls that were connected through our network. We are not responsible for calls that were placed through any carriers other than ComNet. We disclaim all such bills as the result of any action or practice done by customers.
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15Payphone Surcharge

Please note that 99¢ will be charged for each call made from a pay phone as the FCC regulations have allowed pay phone companies to impose fees on outside carriers and dial-around services (like ours) for using their phones. Therefore, such charge will occur each time you make a call from a pay phone using your account in order to recover the charges imposed by the pay phone companies.
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16Availability of Service

ComNet makes no warranties or guarantees that any country or any number may be accessible through its networks. ComNet does not guarantee the continuous and uninterrupted services of any of its products and the features of its products.
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By accessing, a customer has agreed to these terms and conditions as indicated on the Site. By placing an order at , a customer has agreed to the total dollar amount of the sale, and authorized ComNet to collect payment via the payment method the customer specified.
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18Changes to Terms and Conditions

ComNet reserves the right to revise these Terms and Conditions at any time, and users are deemed to be apprised of and bound by any changes to Terms and Conditions.
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These terms are effective unless and until terminated by either you or ComNet. You may terminate this Agreement at any time, provided that you discontinue any further use of this Site. ComNet may terminate this Agreement at any time and may do so immediately without notice, and accordingly deny you access to the Site, if in ComNet’s sole discretion you fail to comply with any term or provision of this Agreement. Upon any termination of the Agreement by either you or ComNet, you must promptly destroy all materials downloaded or otherwise obtained from this Site, as well as all copies of such materials, whether made under the terms of use or otherwise.